One of the things that’s tricky about policy reform is that politicians — even the ones who say they don’t — really care about constituent approval. On one hand, that’s great: we want responsive politicians. On the other: it’s really important that they have the right inputs when it comes to taking the temperature on the ground. Just delivered a confidential white paper on how to think about constituent opinion in an age of social media — I’ll adapt it and put it in the blog at some point soon.